Several Windows users take been reaching us with questions after they brought the Metro Exodus game from Steam and are unable to play information technology. Virtually affected users are reporting that the game crashes with the "FATAL: Metro Exodus – A crash has been detected by BugTrap" immediately later the initial loading screen. The vast bulk of users that are encountering this upshot are well over the minimum system requirements when it comes to their organization hardware. The consequence is not sectional to Windows 10 equally information technology's also encountered on Windows 7 and Windows 8.

What'south causing the "FATAL: Metro Exodus" error on Windows?

We investigated this particular issue by looking at diverse user reports and past trying out the dissimilar repair strategies that are recommended by other afflicted users that as well encountered this trouble. As information technology turns out, several unlike scenarios might lead to the bogeyman of this issue. Here are several culprits that might be responsible for this mistake message:

  • Afflicted game cache integrity – As information technology turns out, this issue tin can besides occur due to an inconsistency with the game files of the game. Several afflicted users that nosotros're struggling to resolve this outcome accept reported that they managed to resolve the outcome by triggering a cache integrity verification using the Steam backdrop bill of fare.
  • Ansel Conflict issue – If yous're using an Nvidia GPU in conjunction with Ansel to record your in-game footage, chances are the game is crashing whenever intro files are being called. If this scenario is applicable, you should be able to resolve the issue by removing the three intro files that are existence called and disabling NVCameraConfiguration from Ansel Settings.
  • DirectX inconsistency – According to several user reports, this effect can too occur due to an inconsistency with the DirectX version. Newer GPU cards tend to have bug with DirectX xi in Metro, while older models are quite unstable with the latest DirectX version. In this case, yous tin resolve the issue by changing the active DirectX version.
  • GeForce Feel overlay interference – If y'all're using GeForce Experience and its overlay is active, there's a high chance that the issue is occurring because Metro doesn't like applications that force their overlay on summit of the game screen. In this scenario, you can resolve the issue by uninstalling GeForce Feel.
  • ROCCAT Mouse Commuter interference – If you're using a Roccat commuter for your mouse, the commuter is likely causing the startup crash of Metro Exodus. We managed to place dozens of user reports that claimed this commuter was responsible for the crash. In this case, yous can resolve the trouble by uninstalling the Roccat driver and using the generic driver.

If you're currently encountering this upshot and you're looking for a ready capable of assuasive you lot to play Metro Exodus without break, this article will point you lot towards several different troubleshooting strategies. Down beneath, y'all'll find instructions to several repair strategies that other affected users have successfully used to resolve the "FATAL: Metro Exodus – A crash has been detected past BugTrap"

To remain as efficient as possible, we propose y'all to follow the potential fixes beneath in the aforementioned order that nosotros ordered them in (via efficiency and difficulty). Eventually, y'all should stumble upon a ready that will be effective in resolving the upshot according to the scenario in which you're encountering the issue in.

Allow's begin!

Method 1: Verifying cache integrity (Steam only)

As it turns out, 1 culprit that might trigger this particular crash is an inconsistency with the game files of Metro Exodus. Several affected users that were also struggling to resolve this error message accept reported that the issue was resolved after they verified the integrity of the file enshroud via the Steam Menu.

This will not apply to every user since y'all tin can only follow the instructions beneath if you got the game via Steam. If you purchased the game from Epic shop, skip directly to the next method below.

Here's a quick guide on verifying the file cache integrity of Metro Exodus:

  1. Open up your Steam client and go directly to the Library tab from the listing of bachelor options. Next, right-click on Metro Exodus from the listing of available games and choose Properties from the newly appeared context menu.
    Opening the Properties screen of Metro Exodus
  2. Once you're inside the Properties screen of Metro Exodus, go to the Local Files tab and click on Verify Integrity of the Game File.
    Verify the integrity of game files
  3. Await until the procedure is complete, so restart your Steam customer, launch the game again and see if the inconsistency has been fixed.

If you're still encountering the "FATAL: Metro Exodus – A crash has been detected by BugTrap"error, motility downward to the adjacent method below.

Method ii: Removing Intro Callers (if applicative)

Equally it turns out, this particular event tin can occur due to an inconsistency having to do with some intro callers that are crashing the game whenever the intro screen, the credit or the legal agreement screens are displayed. Upon investigating the event, it turns out that this particular upshot only occurs with Nvidia GPUs with users that are actively using Ansel as the default way to tape in-game footage.

Several afflicted users that were also encountering this effect have reported that the event was resolved once they removed 3 files from the chief game binder (credits.webm, intro.webm and legal.webm) and disable the NVCamera of Nvidia Ansel.

If this scenario is applicable (you're using Answer with an Nvidia GPU when encountering the error), follow the instructions beneath to remove the 3 intro callers causing the outcome and disable the NVCameraCOnfiguration:

Note: Keep in mind that this fix will allow y'all to play Metro Exodus while recording the gameplay with Ansel. Merely if you lot're looking to eliminate the conflict, you tin but uninstall Ansel and drift to a like utility that supports Nvidia GPUs.

  1. Make sure that every case of Metro Exodus is completely airtight.
  2. Navigate to the default location of your Metro Exodus game installation. Once you get at that place, look for the following 3 files:
    credits.webm intro.webm legal.webm
  3. Once all iii files are selected, correct-click on one of them and choose Delete from the newly appeared context menu.
    Deleting the intro files causing the crash
  4. Once the three files take been dealt with, navigate to the following location to conform the NV Camera Configuration settings:
    C:\Program Files\NVIDIA Corporation\ Ansel\Tools\NVCameraConfiguration.exe

    Note: This is the default location of Ansel. Simply if you installed it in a custom location, navigate there instead.

  5. Double-click on NVCameraConfiguration.exe and go down to Ansel Status. Once yous're there, modify the status to Disable and click Save.
    Changing the configuration of Ansel Status to Disabled
  6. Showtime the game again and see if the crash is resolved.

If you're still encountering the "FATAL: Metro Exodus – A crash has been detected past BugTrap"the error a short time after you launch the game, move downwards to the side by side method beneath.

Method three: Using a Different DirectX version

As a lot of affected users are reporting, this detail issue is ofttimes confirmed to occur due to an inconsistency having to do with DirectX 12. The developers of Metro Exodus accept patched this problem several times now, simply some users are still encountering these types of crashes with certain PC configurations.

This trouble is typically reported to occur on PCs that use two GPUs (SLI or CrossFire).

One time cure-all for all problems related to DirectX 12 is to just make the switch to Direct 10 11. If the problem ix DirectX related, the crash with occur afterwards the settings menu (when the game-globe is generated), so you can easily admission the game settings and make the switch to DirectX12.

Sure, at that place will be a downgrade in graphics since you won't be able to use the latest lighting applied science, simply at to the lowest degree you'll be able to play the game.

If this scenario is applicable, hither'south a quick guide on adjusting the game settings and then that it uses DirectX 11 instead of DirectX 12:

  1. Open up the Metro: Exodus and wait for the initials screen to pass. Once y'all run into the starting menu, select Options.
    Accessing the Options Menu of Metro Exodus
  2. In one case y'all're within the Options bill of fare, select the Video category from the listing of available entries.
    Accessing the Video options of Metro Exodus
  3. Inside the Video Options menu, move down to the lesser of the screen and adjust the DirectX to DX 11 and save the new configuration.
    Irresolute the default DirectX to DX 11 in Metro Exodus

    Notation: If you're already using DirectX 12, change the setting to DirectX xi.

  4. Restart the game and starting time the game to see if the issue is withal occurring. If the aforementioned "FATAL: Metro Exodus – A crash has been detected by BugTrap"error is still appearing, move down to the next method below.

Method 4: Uninstall GeForce Feel (if applicable)

Every bit several afflicted users are reporting, this particular effect tin also occur due to an overlay issue caused past GeForce Experience. According to diverse user reports, y'all might feel the "FATAL: Metro Exodus – A crash has been detected by BugTrap"error due to the fact that Metro Exodus doesn't play well with applications that insist on having overlays on the screen -which GeForce Experience insists on doing.

If y'all're using GeForce Experience, chances are you volition exist able to resolve the issue by uninstalling the utility using Programs and Features. Here's a quick guide on doing this:

  1. Press Windows key + R to open upwards a Run dialog box. Then, inside the text box, type "appwiz.cpl" and press Enter to open up the Programs and Features screen.
    Type appwiz.cpl and Printing Enter to Open Installed Programs List
  2. Once you're within the Programs and Features window, scroll downward through the listing of applications and locate Nvidia Experience. After you manage to locate the list, correct-click on it and choose Uninstall from the newly appeared context menu.
    Uninstalling the electric current version of Nvidia Feel
  3. On the side by side screen, follow the on-screen instructions to complete the uninstallation, and then restart your computer.
  4. Once the adjacent startup sequence is complete, launch the game again and run across if the upshot is at present resolved.

In the consequence that the "FATAL: Metro Exodus – A crash has been detected by BugTrap"fault is still occurring, movement downwardly to the next method below.

Method 5: Uninstall ROCCAT Mouse Driver (if applicative)

If you're using a mouse that is actively using the Roccat driver, it'due south very likely that the startup crash you're encountering when trying to play Metro Exodus is caused past a driver inconsistency.

Several Windows x users that we're encountering the "FATAL: Metro Exodus – A crash has been detected by BugTrap"error have reported that they managed to get it resolved by using the Settings menu to uninstall the Roccat mouse driver. Every bit it turns out, the generic drivers that volition exist used instead volition not produce the aforementioned error bulletin.

Here's a quick guide on uninstalling the conflicting Roccat Mouse drivers:

  1. Press Windows primal + R to open upwardly a Run dialog box. Then, type "ms-settings:appsfeatures" inside the text box and press Enter to open up Apps & Features tab of the Settings app.
    Accessing the Apps & features settings screen
  2. One time you're inside the Apps & features tab, roll down to the right-hand section and locate the ROCCAT Kone XTD Mouse Driver. When you see it, correct-click on it and choose Uninstall from the newly appeared context menu.
    Uninstalling the RCCAT Mouse commuter
  3. Confirm by clicking Uninstall once again, then follow the on-screen prompts to complete the uninstallation.
  4. Once the process is complete, restart your computer and see if the issue is resolved at the next system startup.